Shipping policy
Shipping Policy – Fastit Fix (Dubai)
At Fastit Fix, we aim to deliver your orders quickly and efficiently across the UAE.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery across the UAE takes 2–5 business days.
- Delivery times may vary depending on location and courier service.
3. Shipping Charges
- Shipping fees are calculated at checkout based on your location.
- Free shipping may be offered on selected promotions or orders above a certain amount.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
5. Delivery Issues
- Fastit Fix is not responsible for delays caused by courier companies or unforeseen circumstances (e.g., weather, customs delays).
- Please ensure your shipping address is correct. We are not responsible for failed deliveries due to incorrect information.
6. Missed or Failed Deliveries
- If delivery fails due to customer unavailability or incorrect details, re-delivery charges may apply.
7. International Shipping
- Currently, we may or may not offer international shipping. Please contact us for confirmation before placing an order.
8. Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will investigate and offer a suitable resolution.
9. Contact Information
For shipping-related inquiries:
📧 Email: Dilecommerce09@gmail.com
📍 Location: Dubai, UAE